Feedback
Feedback on the process is nonetheless as important as the process itself. Shopper/Buyers feedback to the Seller/Vendor is a game changer when it comes to positive customer service experience. It is a key driver of performance. Just like two sides of a coin; feedback can be positive as well as negative.
If you want to submit any kind of feedback, then kindly send us an e-mail at supoort@albaloo.com and we will get back to you in the next 48 hours (about 2 days).
Importance of positive feedback
Positive feedback is the one which highlights the strengths and achievements. It helps in the following ways:
- Enhancing motivation to maintain the standards.
- Trust building
- Strengthens organizations.
- Improves engagement.
Importance of a negative feedback
Negative feedback is the one which highlights the shortcomings and weaknesses. It helps in the following ways:
- It acts as a tool for constructive criticism.
- It provides a scope for improvement.
- It helps draw a positive relationship between various components of a system.
- It raises a sight for innovation.